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Support of discontinued products
Here is a policy regarding with discontinued product.
Period of supply parts: 5 years from end of production
Period of repair support: 7 years from end of production
Discontinued product list and support period as of now.
| End of production | End of supply parts | End of repair support | |
|---|---|---|---|
| MB1 Controller | April 2013 | April 2018 | April 2020 |
| MB3315 | August 2014 | August 2019 | August 2021 |
| MB8020 | November 2015 | November 2020 | November 2022 |
| MB2 Controller | December 2016 | December 2021 | December 2023 |
*Some products may not be able to get repaired as supply parts have ended even though before the end of repair support. Please contact our support desk before placing an order for repair.
Call us to discuss our Exchange Program for discontinued MarkinBOX Products listed in the chart above. Upgrades to the newest models of marking heads and controllers are available.