Contact Information

Feel free to make inquiries using the email form.

Inquily form

Support of discontinued products

Here is a policy regarding with discontinued product.

Period of supply parts: 5 years from end of production

Period of repair support: 7 years from end of production

Discontinued product list and support period as of now.

Model End of production End of supply parts End of repair support Successor
MB1 Controller April 2013 Parts supply ended April 2020 MB3 Controller
MB3315 August 2014 August 2019 August 2021 MB3315T *1
MB8020 November 2015 November 2020 November 2022 MB8020T
MB2 Controller December 2016 December 2021 December 2023 MB3 Controller
Patmark-mini January 2025 January 2030 January 2032 Patmark-mini-S
MB2S Controller March 2025 March 2030 March 2032 MB3 Controller
MB3315S March 2025 March 2030 March 2032 MB3315T *1
MB8020S March 2025 March 2030 March 2032 MB8020T
MB1010 March 2025 March 2030 March 2032 MB1010T *1
MB2015 March 2025 March 2030 March 2032 MB2015T *1

Note *1 Due to the change in solenoid body length, the marking position will be lowered. When mounting the head onto equipment, please take a look at the comparative drawing *PDF for guidance.

*Some products may not be able to get repaired as supply parts have ended even though before the end of repair support. Please contact our support desk before placing an order for repair.

Call us to discuss our Exchange Program for discontinued MarkinBOX Products listed in the chart above. Upgrades to the newest models of marking heads and controllers are available.